A2salon's grace period policy allows clients to arrive 5 to 15 minutes late, depending on the duration of the service, without major disruptions. If you arrive within this timeframe, we will strive to provide the full service. For delays exceeding this period, rescheduling or a reduced service may be necessary. Please note that if you fail to show up for your appointment or cancel without adequate notice, a no-show fee may be applied.
[Advance Notice]: Cancel or reschedule at least 24 hours before your appointment to avoid charges.
[Late Cancellations]: Cancellations within 24 hours of the appointment will incur a fee of $35 AUD.
[No-Shows]: Missed appointments without notice will be charged the half appointment fee.
We appreciate your understanding and cooperation.
Thank you for choosing A2 Hair Salon.
Dear Clients,
In order to serve you better and reduce wait times, we are introducing a no-show fee policy for missed appointments.
Starting 1st July, appointments that are missed without prior notice will incur a No-Show Fee of $35, which will be charged to the credit card on file.
To avoid this fee, please ensure that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
We appreciate your understanding and cooperation in helping us maintain our schedule and provide timely service to all our clients.
Sincerely,
A2salon
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